Lakewood ships all orders using an Eco-Pac system of entirely recyclable materials. We make every effort to ship your package safely from our door to yours; however, if your package does happen to arrive damaged, please have photos of the outer box and inner contents available before contacting us.
Please ensure that all shipping information is current and correct when you place your order. Any packages that are returned due to incorrect shipping information will incur a $25 shipping charge to be sent out again. Refunds for packages that are sent back because of incorrect information will be provided, less the $25 shipping charge.
Orders are shipped out of our warehouse in Miami, Florida. Currently, all orders are sent via FedEx Ground throughout the 49 contiguous states (plus Washington DC), and therefore depending on distance, delivery times will vary between 3-7 business days. We currently do not ship to Alaska, Puerto Rico or Hawaii.
Orders are processed and shipped during normal business hours only. We do not ship, nor does FedEx deliver, on weekends or holidays. FedEx does not deliver to PO Boxes.